Refund policy

At J. Danielle Jewelry, each piece is carefully handmade. Because our products are handcrafted and

earrings are considered personal-use items, we generally do not accept returns or exchanges.

Damaged Items

If your item arrives damaged, we will gladly assist you. Customers must contact us within 3 days of the

delivery date to report the issue.

Please email:

jdaniellejewelry@gmail.com

Include:

• Your order number

• Photos of the damaged item

• A brief description of the issue

Once reviewed, we may offer one of the following solutions:

• A replacement item

• Store credit

• A refund if a replacement is not available

Requests submitted after 3 days of delivery may not be eligible for return or replacement.

Hygiene Policy

Due to hygiene and safety reasons, earrings cannot be returned or exchanged once worn.

Lost or Stolen Packages

Once an order has been marked delivered by the shipping carrier, J. Danielle Jewelry is not responsible

for lost or stolen packages.

If you believe your package has been lost in transit, please contact the shipping carrier directly for

assistance.

Handmade Disclaimer

All items are handmade, so slight variations in color, texture, or design may occur. These natural

differences are part of the handmade process and are not considered defects